Shipping and Returns

Shipping

Local shipping – all locals orders are sent via a Courier Company or Postnet and will be sent with a tracking number. If a Courier Company is used, we will require a physical address where someone will be during office hours, to receive the parcel. The art prints are rolled and
shipped in a sturdy mailer tube.

Please email us for a quotation, before proceeding to checkout. hello@jennacaitlindesigns.co.za

International shipping – all international orders are sent with DHL International Couriers and will be sent with a tracking number. Please allow 5 – 7 working days for your order to arrive.

The art prints are rolled and shipped in a sturdy mailer tube. Any additional customs charges that may occur, must be paid by the buyer. Please email us for a quotation, before proceeding to checkout.

Returns

Returns are handled on a case by case basis. If you feel you have a warrant claim to request a return please email us on hello@jennacaitlindesigns.co.za

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